Knowledge Base

← Customer Feedback for Carmine
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  1. 1. The Carmine Box

    1. a - What is inside the box?
    2. b - How big are the product samples?
    3. c - Are products personalized for each user?
    4. d - Will the box fit into my letterbox?
    5. e - What does the box look like?

  2. 2. Carmine Points

    1. a - What are Carmine Points?
    2. b - How do I get Carmine points?
    3. c - I have enough points to get a free box, what do I need to do?
    4. d - I have gained enough points to get more than one free box, will I get several identical boxes?
    5. e - Can I choose which free box I will receive with my Carmine points ?

  3. 3. Delivery

    1. a - When and how will I receive my February box?
    2. b - I just signed up, when will I receive my first box?
    3. c - I ordered a gift, when will I receive it?

  4. 4. Your Subscription

    1. a - What are the different options to get a Carmine box?
    2. b - How do I stop my subscription?
    3. c - How can I change the delivery address?
    4. d - How do I change my payment details?
    5. e - I don't live in the UK, can I subscribe to carmine?

  5. 5. The Website

    1. How can I give feedback on a product?
    2. What do I do after I receive my box?
    3. What does Carmine do with my feedback and data?
    4. What happens if I login with my Facebook account?

  6. 6. Making a Gift

    1. Can I purchase box(es) to give to my friends?
    2. Can I send a box to a friend?

  7. All articles

    1. a - What are Carmine Points?
    2. a - What are the different options to get a Carmine box?
    3. a - What is inside the box?
    4. a - When and how will I receive my February box?
    5. b - How big are the product samples?

Knowledge Base and Helpdesk

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